The Alberta Recycling Management Authority (ARMA) acts on behalf of the province to oversee end-of-life processing of tires, electronics, paint and used oil materials. Our

The Manager, Recycling Operations leads the team responsible for acting as ambassadors of the ARMA programs, working with registered processors and collection sites to optimize our recycling systems and practices.

The Manager, Recycling Operations plays a critical role in Alberta’s recycling system through enabling a standard of excellence across the network of over 400 collection sites and ~30 material processing facilities throughout the province of Alberta. Using a combination of strategic and practical methods, the Manager, Recycling Operations is responsible for regular inspections at collection sites and processor sites registered with the electronics, paint, tires and used oil materials recycling program (“the Programs”) to ensure compliance with ARMA’s requirements.

This position is a combined hands-on and strategic subject matter expert. The position will be required to travel regularly throughout the province to visit collection sites, inspect registered processor sites and attend community events.

 Reports to: Chief Operating Officer (COO)

Direct Reports: Field Services Inspectors

CORE RESPONSIBILITIES

Leadership & Program Management

1. Work with the COO, Director of Stewardship Programs, and other internal teams to develop programs, policies and procedures to implement ARMA’s objectives, assess existing procedures, and devise new ways to improve ARMA’s risk management framework.
2. Responsible for the strategic and operational oversight and leadership of the inspection team, including ensuring smooth day-to-day operations of the team, upholding occupational health and safety (OHS) requirements as a priority, ensuring required training, policies and equipment (i.e., PPE, vehicles) are available to staff in order to perform their duties safely.
3. Provide development and mentorship to direct reports including job-specific training (ensuring knowledge of OHS legislation and environmental management systems remains current), professional development, performance management, and recruitment.
4. Be the point of contact for collection site and registered processors on compliance issues, and responsible for tracking and follow-up to ensure all issues of non-compliance and required corrective actions are appropriately documented and resolved in a timely manner.
5. Review reports prepared by team for processor, collection site, grant project, and other inspections across all programs. Discuss and recommend appropriate follow-up actions to the COO, when required, to ensure compliance with program requirements and funding terms and conditions.
6. Communicate regularly with other internal teams, specifically with the Director of Stewardship Programs as required to ensure all non-compliance collection site and processor issues are managed appropriately.
7. Effectively manage the department budget and ensure effective utilization of available resources.
8. Establish and maintain ongoing communications and reporting to ARMA Senior Management regarding the data and information collected by the inspection staff.
9. As required, assist the COO, with external consultants and registered processors on special projects or reviews requiring access to processor facilities (e.g. environmental, health and safety audits). As needed, follow up on any deficiencies or issues coming out of reviews conducted by external parties.
10. As required, contribute to reviews of new processor applications, and monitor performance at facilities operating under an interim approval.
11. Support other divisions to carry out compliance audits and in-field support, including but not limited to liaison visits of potential registrants.

Program Analysis & Reporting

1. Optimize the operations of the inspection team and effective use of data and information collected through timely program analysis and reporting to ARMA operations leadership.
2. Through a results-driven lens, optimize the program through regular review of inspection procedures for identifying, documenting, tracking, and following up on issues of non-compliance, ensuring efficient use of inspection resources.
3. Develop, implement, and monitor a risk-based management framework and compliance process for the department.
4. Develop risk management strategies and processes to complement the risk-based framework and investigation process to ensure compliance.
5. Set targets and track progress towards achieving department and organizational goals and/or strategic priorities.

Building and Maintaining Relationships

1. Represent ARMA to key program stakeholders within municipalities and the recycling industry.
2. Ensure a client-focused approach with frequent communication established with collection site operators and processor facility management & staff.
3. Support a standard of excellence across the network of collection sites through sharing information and providing best practices training initiatives.
4. Build positive working relationships with collection site operators and recycling facility operators, ensure mechanisms for feedback are available, and questions or concerns arising are responded to in a timely manner.
5. Represent ARMA at select community events, activities, and trade shows (e.g. round-up recycling events).
6. Proactively encourage processors to resolve any slippage in service levels (e.g. tire pickups).

Other Duties    

1. Maintains an understanding of and adheres to ARMA policies, procedures, and standards.
2. Contributes to a positive and safe culture by modelling organizational values and demonstrating leadership behaviours.
3. Performs other job-related duties and assists other team members as required.
   
   

SUCCESS MEASURES

1. The annual inspection plan is developed and approved before the Fiscal year commences.
2. Inspections are satisfactorily and safely completed, documented, and stored as per the annual inspection plan.
3. Inspectors maintain a focus on high-quality standards for documentation and inspection reports and improvements are recommended and implemented where needed.
4. Targets for follow-up from site inspections have been met or exceeded.
5. Risk-based management framework and compliance process are successfully implemented.
6. Efficiencies are realized with department resources.
7. Programs Team and Senior Management have received adequate and timely information regarding the department program initiatives.
8. Staff are aware of all relevant OHS policies and procedures and are in compliance at all times.

EDUCATION & EXPERIENCE

1. Post-Secondary education in business, engineering technology, environmental science, solid waste management, recycling, or related discipline, plus five years of relevant work experience.
2. Completed courses in compliance and/or risk management would be an asset.
3. Minimum 3 years of leadership experience in compliance and environmental stewardship, with supervisory and/or experience leading a team.
4. Proven experience and ability to assess and interpret risk and implement tangible risk management strategies to enhance compliance.
5. Strong understanding of the objectives of ARMA programs and a working knowledge of Alberta’s recycling industry.
6. Strong mentorship, facilitation, organizational, prioritizing, teamwork, and interpersonal skills. Ability to demonstrate leadership through influence.
7. Local government and/or regional waste management authority experience would be an asset.
8. Excellent time management, decision-making, problem-solving, program planning skills, and ability to prioritize workloads.
9. Demonstrated ability to build strong working relationships through well-developed interpersonal skills, flexibility, and adaptability.
10. Ability to prioritize work based on risk and value, sound knowledge with related experience.
11. Demonstrated ability to communicate effectively both verbally and in writing.
12. Creative thinking and strong analytical skills are required to evaluate data and make recommendations on program improvements.
13. Proficiency in Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Outlook, Teams, SharePoint). Knowledge of Salesforce will be an asset.
14. Flawless attention to detail.

Additional Requirements

1. Police Information Check
2. Driver’s Abstract
3. Supplemental Insurance

The Alberta Recycling Management Authority (ARMA) acts on behalf of the province to oversee end-of-life processing of tires, electronics, paint and used oil materials. Our industry is rooted in the principle of circular economy where resources and products are kept in use for as long as possible, and regenerated into new products and materials at the end of their earlier life cycle. We have recently been named by the province to oversee Extended Producer Responsibility (EPR) by way of regulation and are in the process of establishing a new division which will impact the recycling programs in the province of Alberta for decades to come.

If you are passionate about inspiring a future without waste, having fun, embracing change and pursuing growth we would love to hear from you. Please apply in confidence to Human Resources by emailing your resume to careers@albertarecycling.ca.

We offer a competitive base salary commensurate with experience, an RRSP matching program and an attractive group benefit package.

We are committed to supporting diversity, equity, and inclusion initiatives in our recruitment processes and in our work environment, where every individual feels valued, respected and a sense of belonging.

We would like to thank everyone for their application and interest in ARMA; however, only those being considered for an interview will be contacted. Posting will remain open until a suitable candidate is found.

By submitting your resume and personal information to ARMA, and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by ARMA to determine your suitability for employment opportunities. Successful applicants will be required to complete a criminal background check.

Position Summary:

The Registration and Compliance Administrator is ARMA’s frontline connection with organizations required under Regulation to participate in ARMA programs, or programs managed under contract for other jurisdictions.  This position is responsible for the administration of the entire lifecycle of the administration of an organization’s obligations under Regulation.  

CORE RESPONSIBILITIES

1. Identifies and follows up with organizations identified as potentially obligated under Regulation to assess the need to register with ARMA’s programs.
2. Follows up with organizations confirmed as obligated to be registered with program materials and instructions for registration.
3. Reviews submitted registration applications to determine the organization’s position within industry (e.g. placement and reporting obligation within the supply chain) to establish the appropriate registration type and reporting status.
4. Follows up on incomplete registration applications and processes completed registration applications.
5. Contacts newly registered organizations to obtain feedback on the reporting process and address inquiries, in order to minimize future reporting errors.
6. Performs detailed analysis of requests for reporting adjustments and captures relevant backup for submission to the Manager.
7. Ensures all relevant documentation is included in ARMA Connect files in preparation for the review and approval of interest waivers and write offs.
8. Ensures monthly follow-up with registered organizations who fail to submit required reporting and/or have outstanding accounts receivable balances.
9. Manages and responds to registered organization/public inquiries or concerns and escalates when required.
10. Maintains detailed record of communications with registered organizations in the required systems.
11. Manages the process for the inactivation of registered accounts when required.
12. Identifies registered organizations with potential compliance issues to support the annual compliance review selections.
13. Provides level one technical support to registered organizations for the ARMA Connect system, including password resets, contact information updates, etc. Works with the Manager, IT and other service providers to escalate issues as required.
14. Assists in onboarding and training for new hires in the department, on as needed basis.
15. Provides staff coverage and assistance with special projects of all aspects of department’s responsibilities, on an as needed basis, with the exception of compliance travel.
16. Maintains files in the central and electronic system according to organization records management policy.
17. Collaborates with other departments to ensure completeness of information as it relates to registered organizations.
18. Performs general administrative duties as required.

Other Duties

1. Maintains an understanding of and adheres to Alberta Recycling policies, procedures, and standards.
2. Contributes to a positive and safe culture by modeling the organizational values.
3. Performs other job-related duties and assists other team members, as required.

EXPERIENCE AND COMPETENCIES

1. Business administration certificate, diploma, or equivalent.
2. Equivalent combination of education and experience may be acceptable.
3. A minimum of one year in an administrative role.
4. Proficient in using Office 365 applications, including Excel.
5. Strong written and oral communication skills.
6. Excellent time management, decision-making and problem-solving skills.
7. Flexible and adaptable.
8. Strong interpersonal and customer service skills.
9. Detail oriented.

The Alberta Recycling Management Authority (ARMA) acts on behalf of the province to oversee end-of-life processing of tires, electronics, paint and used oil materials. Our industry is rooted in the principle of a circular economy where resources and products are kept in use for as long as possible, and regenerated into new products and materials at the end of their earlier life cycle.

If you are passionate about inspiring a future without waste, having fun, embracing change and pursuing growth we would love to hear from you. Please apply in confidence to Human Resources by emailing your resume to careers@albertarecycling.ca.

We are committed to supporting diversity, equity, and inclusion initiatives in our recruitment processes and in our work environment, where every individual feels valued, respected, and has a sense of belonging.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

By submitting your resume and personal information to ARMA, and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by ARMA to determine your suitability for employment, Board, Council and/or Committee opportunities.

Organization Overview

ARMA is accountable to the Minister of Environment and Protected Areas and, hence, to the people of Alberta. ARMA is governed by a Board of Directors; these Directors represent a broad spectrum of interested parties. In addition to the Board of Directors, there are four Designated Material Industry Councils (Electronics, Paint, Tires and Used Oil) who provide industry insight and recommendations to ARMA administration and the Board of Directors on key aspects of each respective program. This allows direct involvement by key participants in the development of environmentally sound and effective approaches for managing the designated materials. 

THE ROLE

ARMA is seeking an electronics industry professional to join the Electronics Recycling Industry Council. This Council provides insight and recommendations to ARMA and the Board of Directors for the development of environmentally sound and effective approaches for managing electronics materials. The Council will meet as often as required to provide effective governance and oversight to the Board. Currently, the Board meets no less than six times per calendar year and Industry Councils meet four times per year. Council Members terms are appointed annually with a maximum of nine years served. Meetings are held during regular business hours.

Responsibilities of the Designated Material Industry Councils

Industry Councils shall be responsible for the following:

• Providing the Board with advice and recommendations on Designated Material program management, preparing business plans and budgets relating to the Designated Material stream, and preparing annual reports against the business plan and budget for approval by the Board;
• Preparing a planning and reporting schedule for the Industry Council for approval by the Board;
• Regularly reviewing and considering the Designated Material-specific incentive and development programs (the “Programs”) terms and conditions in the context of recycling objectives; and
• Recommending program changes to the Board which are intended to further meet the goals of Alberta Recycling or the objects of the programs.

To ensure effective communication of information and recommendations to the Board:

• Industry Councils shall provide a copy of all resolutions passed by the Industry Council to the Board, a copy of the minutes of the meeting of the Industry Council at which a resolution was passed, and all materials supporting the recommendations;
• The Chair of each Industry Council shall report to the Board at least once annually on all Industry Council matters and issues relevant to the Industry Council and to provide recommendations to the Board concerning the same; and
• Alberta Recycling management shall report to the Industry Council on matters relevant to the Industry Council, including Board decisions and matters of administration.

Industry Councils meet 3 times per year (June, October, and February) and members are asked to attend as many meetings as possible in person, although virtual meeting attendance is possible. Typically one meeting per year consists of on-site tours of a relevant facility.

THE IDEAL CANDIDATE

ARMA is seeking a senior leader in the electronics manufacturing sector to be appointed as a Member of the Electronics Recycling Industry Council.

CORE COMPETENCIES

Industry Council members must be comfortable with change and able to lead an analysis of risk against long-term organizational sustainability and development. To ensure that the Industry Council composition represents a diverse range of both general and special skills and personal backgrounds and experiences, ARMA is seeking a member who possesses a combination of the following:

Electronics Industry Experience:

• Senior level experience in the manufacturing, supply, or wholesale distribution of electronics devices.

Board Governance or Industry Advisory Experience

• Prior board or advisory council experience is an asset.

Promotes Compelling Vision: Having a long-term perspective while identifying the shorter-term steps that will lead to results and the actualization of meaningful, challenging and worthwhile goals.

Seeks Innovation: Thinking expansively and demonstrating intense imaginative insight to identify wise but innovative solutions.

Integrity and Personal Credibility: Demonstrates an ability to win trust and respect coupled with an ability to recognize and honor others. Honesty, humility and hard work are important as well as unwavering personal and professional ethics, integrity and values and a commitment to the long-term interests of ARMA and all Albertans.

Performance Driven: Has inner drive, a bias for action and knows how and when to depend on others.

Diplomacy and Networking: Understands and utilizes the power of developing and maintaining a network of relationships to achieve goals; can be discreet and sensitive with others taking into account cultural differences and positional authority; builds strong and lasting internal and external partnerships.

Collaboration and Communication: Is a builder of teams; commitment and trust that can effectively communicate with diverse audiences and stakeholder groups; an expert at articulating in a manner that can influence others; understands and takes into account others’ motivations and feelings.

REMUNERATION

The Industry Council members shall be eligible to receive compensation and reimbursement of expenses in accordance with Alberta Recycling’s Remuneration and Expense Policy.

 The Alberta Recycling Management Authority (ARMA) acts on behalf of the province to oversee end-of-life processing of tires, electronics, paint and used oil materials. Our industry is rooted in the principle of a circular economy where resources and products are kept in use for as long as possible, and regenerated into new products and materials at the end of their earlier life cycle. 

If you are passionate about inspiring a future without waste, having fun, embracing change and pursuing growth we would love to hear from you. Please apply in confidence to Human Resources by emailing your resume to careers@albertarecycling.ca. 

We are committed to supporting diversity, equity, and inclusion initiatives in our recruitment processes and in our work environment, where every individual feels valued, respected and a sense of belonging. 

By submitting your resume and personal information to ARMA, and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by ARMA to determine your suitability for employment, Board, Council and/or Committee opportunities. 

Organization Overview 

ARMA is accountable to the Minister of Environment and Protected Areas and, hence, to the people of Alberta. ARMA is governed by a Board of Directors; these Directors represent a broad spectrum of interested parties. In addition to the Board of Directors, there are four Designated Material Industry Councils (Electronics, Paint, Tires and Used Oil) who provide industry insight and recommendations to ARMA administration and the Board of Directors on key aspects of each respective program. This allows direct involvement by key participants in the development of environmentally sound and effective approaches for managing the designated materials. 

The Role 

ARMA is seeking an oil industry professional to join the Used Oil Recycling Industry Council. This Council provides insight and recommendations to ARMA and the Board of Directors for the development of environmentally sound and effective approaches for managing used oil materials. The Council will meet as often as required to provide effective governance and oversight to the Board. Currently the Board meets no less than four times per calendar year and Industry Councils meet three times per year. Council Member terms are appointed annually with a maximum of nine years served. Meetings are held during regular business hours. 

Responsibilities of the Designated Material Industry Councils 

Industry Councils shall be responsible for the following: 

• Providing the Board with advice and recommendations on Designated Material program management, preparing business plans and budgets relating to the Designated Material stream, and preparing annual reports against the business plan and budget for approval by the Board; 
• Preparing a planning and reporting schedule for the Industry Council for approval by the Board; 
• Regularly reviewing and considering the Designated Material-specific incentive and development programs (the “Programs”) terms and conditions in the context of recycling objectives; and 
• Recommending program changes to the Board which are intended to further meet the goals of Alberta Recycling or the objects of the programs. 

To ensure effective communication of information and recommendations to the Board: 

• Industry Councils shall provide a copy of all resolutions passed by the Industry Council to the Board, a copy of the minutes of the meeting of the Industry Council at which a resolution was passed, and all materials supporting the recommendations; 
• The Chair of each Industry Council shall report to the Board at least once annually on all Industry Council matters and issues relevant to the Industry Council and to provide recommendations to the Board concerning the same; and 
• Alberta Recycling management shall report to the Industry Council on matters relevant to the Industry Council, including Board decisions and matters of administration. 

Industry Councils meet 3 times per year (February, June, and October) and members are asked to attend as many meetings as possible in person, although virtual meeting attendance is possible. Typically one meeting per year consists of on-site tours of a relevant facility. 

The Ideal Candidate 

ARMA is seeking a senior leader in the oil refining or marketing sector who is also a member of the Canadian Fuels Association to be appointed as a member of the Used Oil Recycling Industry Council. 

Core Competencies 

Industry Council members must be comfortable with change and able to lead an analysis of risk against long-term organizational sustainability and development. To ensure that the Industry Council composition represents a diverse range of both general and special skills and personal backgrounds and experiences, ARMA is seeking a member who possesses a combination of the following: 

Oil Industry Experience: 

• Senior level experience in the manufacturing, brand owner or marketing sector who are also members of the Canadian Fuels Association; 

Board Governance or Industry Advisory Experience:

• Prior board or advisory council experience is an asset. 

Promotes Compelling Vision: Having long-term perspective while identifying the shorter-term steps that will lead to results and the actualization of meaningful, challenging and worthwhile goals. 

Seeks Innovation: Thinking expansively and demonstrating intense imaginative insight to identify wise but innovative solutions. 

Integrity and Personal Credibility: Demonstrates an ability to win trust and respect coupled with an ability to recognize and honor others. Honesty, humility and hard work are important as well as unwavering personal and professional ethics, integrity and values and a commitment to the long-term interests of ARMA and all Albertans. 

Performance Driven: Has inner drive, a bias for action and knows how and when to depend on others. 

Diplomacy and Networking. Understands and utilizes the power of developing and maintaining a network of relationships to achieve goals; can be discreet and sensitive with others taking into account cultural differences and positional authority; builds strong and lasting internal and external partnerships. 

Collaboration and Communication: Is a builder of teams; commitment and trust that can effectively communicate with diverse audiences and stakeholder groups; an expert at articulating in a manner that can influence others; understands and takes into account others’ motivations and feelings. 

Remuneration 

The Industry Council members shall be eligible to receive compensation and reimbursement of expenses in accordance with Alberta Recycling’s Remuneration and Expense Policy. 

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted 

The Alberta Recycling Management Authority (ARMA) is governed by a Board of Directors that represent a broad spectrum of interested parties. In addition to the Board of Directors, there are four Designated Material Industry Councils (Electronics, Paint, Tires and Used Oil) who provide industry insight and recommendations on key aspects of each program to the ARMA administration and Board of Directors. This allows key participants to be directly involved in the development of sound, effective approaches for managing the paint materials.

ARMA is seeking a paint industry professional to join the Paint Industry Council as Chair. This Council provides insight and recommendations to ARMA and the Board of Directors for the development of environmentally sound and effective approaches for managing paint materials. The Council will meet as often as required to provide effective governance and oversight to the Board.

Council Member terms are appointed annually with a maximum of nine years served. Currently, Industry Council Members meet three times per year in February, June, and October during regular business hours. It is preferable that members attend in-person as much as possible, although virtual attendance can be accommodated. One meeting per year will consist of an on-site tour of a relevant facility.

Key Accountabilities

• Providing the Board with advice and recommendations on paint material program management, and changes that could help ARMA further meet program goals and objectives;
• Preparing business plans and budgets relating to the paint material stream, and preparing annual reports against the business plan and budget for approval by the Board;
• Preparing a planning and reporting schedule for the Industry Council for approval by the Board;
• Regularly reviewing and considering the paint material-specific incentive and development programs (the “Programs”) terms and conditions in the context of recycling objectives;
• Provide copies of all resolutions passed by the Industry Council to the Board, a copy of the minutes of the meeting of the Industry Council at which a resolution was passed, and all materials supporting the recommendations; and
• Report to the Board a minimum of once annually on all relevant Industry Council matters and issues, and provide recommendations on how to address the issues.

Candidate Profile

The successful candidate will have the following:

Experience:

• Senior level experience in the manufacturing, supply, or wholesale distribution of paint materials.
• Prior board or advisory council experience is an asset.

Competencies and Attributes:

• Promotes Compelling Vision: Having long-term perspective while identifying the shorter-term steps that will lead to results and the actualization of meaningful, challenging and worthwhile goals.
• Seeks Innovation: Thinking expansively and demonstrating imaginative insight to identify wise but innovative solutions.
• Integrity and Personal Credibility: Demonstrates an ability to win trust and respect coupled with an ability to recognize and honor others. Honesty, humility, and hard work are important, as well as unwavering commitment to the long-term interests of ARMA and all Albertans.
• Performance Driven: Has inner drive, a bias for action, and knows how and when to depend on others.
• Diplomacy and Networking: Understands and utilizes the power of developing and maintaining a network of relationships to achieve goals; can be discreet and sensitive with others taking into account cultural differences and positional authority; builds strong and lasting internal and external partnerships.
• Collaboration and Communication: Is a builder of teams; commitment and trust that can effectively communicate with diverse audiences and stakeholder groups; an expert at articulating in a manner that can influence others; understands and takes into account others’ motivations and feelings.

The Compensation

The Industry Council members shall be eligible to receive compensation and reimbursement of expenses in accordance with Alberta Recycling’s Remuneration and Expense Policy.

Equal Opportunity

The Alberta Recycling Management Authority is committed to equity, diversity and inclusion and recognizes that a diverse team benefits and is essential to service excellence. The Alberta Recycling Management Authority welcomes applications from all qualified individuals and encourage women, members of racialized communities, indigenous persons, persons with disabilities, and persons of any sexual orientation or gender identity to confidentially self-identify at time of application.  In accordance with the provincial legislation, accommodation will be provided by Gallagher and the Alberta Recycling Management Authority throughout the recruitment, selection and/or assessment process, upon request, to applicants with disabilities. All qualified candidates are encouraged to apply.

How to Apply:

Please send your resume in Word or PDF format to: HRCCCanada.GBS.EdmontonPIES@ajg.com. Copy and Paste the following job title and code and place it in the subject line of your email so we can identify the job and confirm receipt of your application:
AATB-353033 Chair, Paint Industry Council | ARMA – ABCanada Wide (OTIAPPLY)