The Alberta Recycling Management Authority (ARMA) acts on behalf of the province to oversee end-of-life processing of tires, electronics, paint and used oil materials. Our industry is rooted in the principle of a circular economy where resources and products are kept in use for as long as possible, and regenerated into new products and materials at the end of their earlier life cycle.

If you are passionate about inspiring a future without waste, having fun, embracing change and pursuing growth we would love to hear from you. Please apply in confidence to Human Resources by emailing your resume to careers@albertarecycling.ca.

We offer a competitive base salary commensurate with experience, an RRSP matching program and an attractive group benefits package.

We are committed to supporting diversity, equity, and inclusion initiatives in our recruitment processes and in our work environment, where every individual feels valued, respected, and has a sense of belonging.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

By submitting your resume and personal information to ARMA, and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by ARMA to determine your suitability for employment opportunities.

Are you interested in being part of a dynamic team that supports the recycling of used oil, tires, paint, and electronics in Alberta?

POSITION SUMMARY

The Program Administrator supports the management of ARMA’s incentive programs for registered partners. Our registered partners are essential to our success. They collect, transport and process end-of-life materials in an environmentally friendly and financially sustainable way. Program Administrators are at the center of the incentive programs, answering inquiries from the public and potential partners, managing, and validating monthly claims, providing data and analysis on ARMA’s recycling programs, and contributing to building the best recycling programs in Canada.  

Core Responsibilities

1. Ensure processor incentive claims received are complete and accurate, and supporting documentation is validated prior to submitting for payment approval in accordance with organization policies and procedures.
2. Liaise with processors to correct incomplete or inaccurate incentive claim packages.
3. All incentive claim information is entered accurately and on time within the appropriate systems.
4. Ensure ongoing and timely communication with processors on program related matters.
5. Ensure documentation for all processors and approved downstream processors in accordance with the incentive program requirements.
6. Collaborate with other departments to ensure any non-compliance issues are communicated and followed up on with respect to processor documentation and incentive claims.
7. As a member of the Program Administration Team, provide data, analysis and/or reports in accordance with organization policies and procedures.
8. Respond to program inquiries from the interested parties including but not limited to; the public, internal team members and registered or prospective processors.
9. Cross-training to provide support and backup for the Program Administration Team.
10. Maintain files in the central and electronic system according to the organization's records management policy.
11. As assigned, participate in program-related special projects.
12. Perform general administrative duties as required.
    
    

Other Duties

1. Maintains an understanding of and adheres to Alberta Recycling policies, procedures, and standards.
2. Contributes to a positive and safe culture by modelling organizational values.
3. Performs other job-related duties and assists other team members as required.
   
   

SUCCESS MEASURES

1. Submission of verified incentive claims packages that are error-free and received on time are completed according to the established schedule.
2. Payment requisitions submitted for approval are complete and accurate.
3. Incentive claim data is available for reporting no later than three (3) business days after month-end.
4. Required processor documentation, including approved downstream processor documentation, is kept current and accurate.
5. All records management activities are completed in accordance with organizational records management policy.
   
   

 EXPERIENCE AND COMPETENCIES

1. Business Administration Certificate or Diploma, or equivalent.
2. Equivalent combination of education and experience may be acceptable.
3. A minimum of one year in an administrative, data analysis or program advisor role is strongly preferred.
4. Proficient in using Office 365 applications with above-average competency in Excel (ex: Pivot Tables).
5. Strong written and oral communication skills.
6. Excellent time management, decision-making, and problem-solving skills.
7. Demonstrated ability to be flexible and adaptable within a growth-oriented environment.
8. Strong interpersonal skills.
9. Exceptional attention to detail.

The Alberta Recycling Management Authority (ARMA) acts on behalf of the province to oversee end-of-life processing of tires, electronics, paint and used oil materials. Our industry is rooted in the principle of a circular economy where resources and products are kept in use for as long as possible, and regenerated into new products and materials at the end of their earlier life cycle.

If you are passionate about inspiring a future without waste, having fun, embracing change and pursuing growth we would love to hear from you. Please apply in confidence to Human Resources by emailing your resume to careers@albertarecycling.ca.

We offer a competitive base salary commensurate with experience, an RRSP matching program and an attractive group benefits package.

We are committed to supporting diversity, equity, and inclusion initiatives in our recruitment processes and in our work environment, where every individual feels valued, respected, and has a sense of belonging.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

By submitting your resume and personal information to ARMA, and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by ARMA to determine your suitability for employment opportunities.

Are you interested in being part of a dynamic team that supports the recycling of used oil, tires, paint, and electronics in Alberta?

POSITION SUMMARY

This new position has been created to support the management of 400 ARMA collection sites, and over 30 ARMA registered partners in the Used Oil, Paint, Tire and Electronics Recycling Programs. The success of ARMA depends on the success of our registered partners.

The manager will lead a team of professional field services inspectors and work with various ARMA teams to support ARMA’s compliance and program requirements. As ARMA continues to optimize its recycling programs, the manager will serve as a key strategist to support ARMA’s risk management and compliance process. This position is a combined hands-on and strategic subject matter expert and will require travel throughout the province (30% to 40%) to visit collection sites and inspect registered processor sites.

CORE RESPONSIBILITIES

Field Services Leadership & Program Management

1. Ensure smooth day-to-day operations of the field services team with the appropriate systems and procedures in place for leading the field services program. Supervised the Field Services team, including job-specific training (ensuring knowledge of health and safety legislation and environmental management systems remains current), professional development, performance management, and recruitment.
2. Uphold OHS requirements as a priority, ensuring required training, policies, and equipment (i.e., PPE, vehicles) are available to all field staff in order to perform their duties safely.
3. Review reports prepared by Field Services Inspectors for processor, collection site, grant project, and other inspections across all programs. Discuss and recommend appropriate follow-up actions to the DOO, when required, to ensure compliance with program requirements and funding terms and conditions.
4. Communicate regularly with other internal teams as required to ensure all non-compliance collection site and processor issues are managed appropriately.
5. Responsible for tracking and follow-up to ensure all issues of non-compliance and required corrective actions (e.g. improper signage or containment) are appropriately documented and resolved in a timely manner.
6. Establish, maintain, or adjust, as required, effective field inspection reporting tools, systems and procedures related to the Programs.
7. Effectively steward the field services budget and ensure effective utilization of available resources.
8. Ensure field inspectors maintain a focus on high-quality standards for documentation and inspection reports and recommend improvements where needed.
9. Establish/maintain ongoing communications and reporting to ARMA Senior Management regarding the data and information collected by the field services staff.
10. As required, assist the DOO, with external consultants and registered processors on special projects or reviews requiring access to processor facilities (e.g. environmental, health and safety audits). As needed, follow up on any deficiencies or issues coming out of reviews conducted by external parties.
11. As required, contribute to reviews of new processor applications, and monitor performance at facilities granted temporary approval.
12. Support other divisions to carry out compliance audits and in-field support, including but not limited to liaison visits of potential registrants.
    
    

 Program Analysis & Reporting

1. Optimize the operations of the field services team and effective use of the field services data and information collected through timely program analysis and reporting to ARMA operations leadership.
2. Through a results-driven lens, optimize the field services program through regular review of inspection procedures for identifying, documenting, tracking, and following up on issues of non-compliance, ensuring efficient use of field services resources.
3. Develop, implement, and monitor a risk-based management framework and compliance process for field services.
4. Develop risk management strategies and processes to complement the risk-based framework and investigation process to ensure compliance.
5. Set targets and track progress towards achieving field services and organizational goals and/or strategic priorities.
   
   

Building and Maintaining Relationships

1. Represent ARMA to key program stakeholders within municipalities and the recycling industry.
2. Ensure a client-focused approach with frequent communication established with collection site operators and processor facility management & staff.
3. Support a standard of excellence across the network of collection sites through sharing information and providing best practices training initiatives.
4. Build positive working relationships with collection site operators and recycling facility operators, ensure mechanisms for feedback are available, and questions or concerns arising are responded to in a timely manner.
5. Represent ARMA at select community events, activities, and trade shows (e.g. round-ups, Hard-To-Get events).
6. Proactively encourage processors to resolve any slippage in service levels (e.g. tire pickups).
   
   

Other Duties   

1. Maintains an understanding of and adheres to Alberta Recycling policies, procedures, and standards.
2. Contributes to a positive and safe culture by modelling organizational values and demonstrating leadership behaviours.
3. Performs other job-related duties and assists other team members as required.
   
   

EDUCATION & EXPERIENCE

1. Post-Secondary education in business, engineering technology, environmental science, solid waste management, recycling, or related discipline plus five years of relevant work experience.
2. Completed courses in compliance and/or risk management would be an asset.
3. Minimum 3 years of leadership experience in compliance and environmental stewardship, with supervisory and/or experience leading a team.
4. Local government and/or regional waste management authority experience would be an asset.
5. Proven experience and ability to assess and interpret risk and implement tangible risk management strategies to enhance compliance.
6. Excellent time management, decision-making, problem-solving, program planning skills, and ability to prioritize workloads.
7. Demonstrated ability to build strong working relationships through well-developed interpersonal skills, flexibility, and adaptability.
8. Ability to prioritize work based on risk and value, sound knowledge with related experience.
9. Demonstrated ability to communicate effectively both verbally and in writing.
10. Creative thinking and strong analytical skills are required to evaluate data and make recommendations on program improvements.
11. Strong understanding of the objectives of Alberta Recycling programs and a working knowledge of Alberta’s recycling industry.
12. Strong mentorship, facilitation, organizational, prioritizing, teamwork, and interpersonal skills. Ability to demonstrate leadership through influence.
13. Proficiency in Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Outlook, Teams, Share Point). Knowledge of Salesforce will be an asset.
14. Flawless attention to detail.

The Alberta Recycling Management Authority (ARMA) acts on behalf of the province to oversee end-of-life processing of tires, electronics, paint and used oil materials. Our industry is rooted in the principle of a circular economy where resources and products are kept in use for as long as possible, and regenerated into new products and materials at the end of their earlier life cycle.

If you are passionate about inspiring a future without waste, having fun, embracing change and pursuing growth we would love to hear from you. Please apply in confidence to Human Resources by emailing your resume to careers@albertarecycling.ca.

We are committed to supporting diversity, equity, and inclusion initiatives in our recruitment processes and in our work environment, where every individual feels valued, respected, and has a sense of belonging.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

By submitting your resume and personal information to ARMA, and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by ARMA to determine your suitability for employment, Board, Council and/or Committee opportunities.

Organization Overview

ARMA is accountable to the Minister of Environment and Protected Areas and, hence, to the people of Alberta. ARMA is governed by a Board of Directors; these Directors represent a broad spectrum of interested parties. In addition to the Board of Directors, there are four Designated Material Industry Councils (Electronics, Paint, Tires and Used Oil) who provide industry insight and recommendations to ARMA administration and the Board of Directors on key aspects of each respective program. This allows direct involvement by key participants in the development of environmentally sound and effective approaches for managing the designated materials. 

THE ROLE

ARMA is seeking an electronics industry professional to join the Electronics Recycling Industry Council. This Council provides insight and recommendations to ARMA and the Board of Directors for the development of environmentally sound and effective approaches for managing electronics materials. The Council will meet as often as required to provide effective governance and oversight to the Board. Currently, the Board meets no less than six times per calendar year and Industry Councils meet four times per year. Council Members terms are appointed annually with a maximum of nine years served. Meetings are held during regular business hours.

Responsibilities of the Designated Material Industry Councils

Industry Councils shall be responsible for the following:

• Providing the Board with advice and recommendations on Designated Material program management, preparing business plans and budgets relating to the Designated Material stream, and preparing annual reports against the business plan and budget for approval by the Board;
• Preparing a planning and reporting schedule for the Industry Council for approval by the Board;
• Regularly reviewing and considering the Designated Material-specific incentive and development programs (the “Programs”) terms and conditions in the context of recycling objectives; and
• Recommending program changes to the Board which are intended to further meet the goals of Alberta Recycling or the objects of the programs.

To ensure effective communication of information and recommendations to the Board:

• Industry Councils shall provide a copy of all resolutions passed by the Industry Council to the Board, a copy of the minutes of the meeting of the Industry Council at which a resolution was passed, and all materials supporting the recommendations;
• The Chair of each Industry Council shall report to the Board at least once annually on all Industry Council matters and issues relevant to the Industry Council and to provide recommendations to the Board concerning the same; and
• Alberta Recycling management shall report to the Industry Council on matters relevant to the Industry Council, including Board decisions and matters of administration.

Industry Councils meet 3 times per year (June, October, and February) and members are asked to attend as many meetings as possible in person, although virtual meeting attendance is possible. Typically one meeting per year consists of on-site tours of a relevant facility.

THE IDEAL CANDIDATE

ARMA is seeking a senior leader in the electronics manufacturing sector to be appointed as a Member of the Electronics Recycling Industry Council.

CORE COMPETENCIES

Industry Council members must be comfortable with change and able to lead an analysis of risk against long-term organizational sustainability and development. To ensure that the Industry Council composition represents a diverse range of both general and special skills and personal backgrounds and experiences, ARMA is seeking a member who possesses a combination of the following:

• Electronics Industry Experience:
• Senior level experience in the manufacturing, supply, or wholesale distribution of electronics devices.
• Board Governance or Industry Advisory Experience
• Prior board or advisory council experience is an asset.

Promotes Compelling Vision: Having a long-term perspective while identifying the shorter-term steps that will lead to results and the actualization of meaningful, challenging and worthwhile goals.

Seeks Innovation: Thinking expansively and demonstrating intense imaginative insight to identify wise but innovative solutions.

Integrity and Personal Credibility: Demonstrates an ability to win trust and respect coupled with an ability to recognize and honor others. Honesty, humility and hard work are important as well as unwavering personal and professional ethics, integrity and values and a commitment to the long-term interests of ARMA and all Albertans.

Performance Driven: Has inner drive, a bias for action and knows how and when to depend on others.

Diplomacy and Networking: Understands and utilizes the power of developing and maintaining a network of relationships to achieve goals; can be discreet and sensitive with others taking into account cultural differences and positional authority; builds strong and lasting internal and external partnerships.

Collaboration and Communication: Is a builder of teams; commitment and trust that can effectively communicate with diverse audiences and stakeholder groups; an expert at articulating in a manner that can influence others; understands and takes into account others’ motivations and feelings.

REMUNERATION

The Industry Council members shall be eligible to receive compensation and reimbursement of expenses in accordance with Alberta Recycling’s Remuneration and Expense Policy.